Return & Refund Policy
** Please note all deliveries need to be signed for **
*** IMPORTANT INFORMATION ABOUT LARGE ITEMS ***
What is kerbside delivery?
What is two man delivery?
Other delivery information
Scottish Highlands, Northern Ireland and all UK Islands may incur an additional charge and take longer. This includes postcodes beginning AB30, AB31, AB33. AB34, AB35, AB44, AB45, AB51, AB52, AB53 and AB54.
Please allow additional days for your delivery to take place when there are UK and respective Country Bank Holidays. Please also allow additional days in extreme/uncontrollable circumstances i.e. extreme weather conditions etc.
Next day delivery excludes those products delivered directly from the manufacturer.
While we will make every endeavour to deliver your products on time, we cannot accept liability for any incidental expenses caused by late, failed or damaged deliveries, or for any damage caused to property while delivering or installing your goods or any loss of earnings.
RETURNS AND REFUNDS INFORMATION
Due to the nature of these goods unless they are faulty, we’re unable to offer a refund or exchange.
None of the above conditions affect your statutory rights when goods are faulty, or not as described.